🌿 Tropical Leaf Policies

🌿 Our Policies

1. Shipping Policy

📦 Processing & Shipping Times

  • Orders are processed within 1-3 business days.
  • Domestic shipping takes 3-7 business days.
  • International shipping takes 7-21 business days, depending on location.

🚚 Shipping Fees

  • Shipping costs are calculated at checkout based on your location.
  • Free shipping on orders over $30 (if applicable).

📍 Order Tracking

Once your order ships, you’ll receive a tracking number via email.

🛑 Delays & Issues

We are not responsible for shipping delays caused by weather, customs, or carrier issues.

2. Refund & Return Policy

🔄 Returns & Exchanges

  • Due to the perishable nature of plants, we do not accept returns or exchanges.
  • If your plant arrives damaged or incorrect, contact us within 24 hours of delivery at Live Chat with photos.

💰 Refunds

  • Refunds are only issued for damaged or incorrect orders.
  • We do not offer refunds for minor cosmetic imperfections or natural plant variations.

3. Plant Health Guarantee

🌱 Quality Assurance

  • We ensure all plants are healthy and pest-free before shipping.
  • Due to shipping stress, plants may need a few days to adjust to their new environment.

📩 Plant Care Issues?

If you have concerns about your plant’s health upon arrival, reach out to us within 24 hours with photos.

4. Payment & Security Policy

💳 Accepted Payment Methods

  • We accept major credit cards and other secure payment options available at checkout.

🔒 Secure Transactions

  • Your payment information is encrypted and processed securely.
  • We do not store your payment details.

5. Privacy Policy

📜 Personal Information

  • We collect only necessary details to process orders and improve your experience.
  • We do not sell or share your personal information with third parties.

📧 Email Subscriptions

  • By subscribing to our newsletter, you agree to receive promotional emails. You can unsubscribe anytime.

6. Terms & Conditions

  • By purchasing from Tropical Leaf, you agree to our policies.
  • We reserve the right to update our policies at any time without prior notice.

For any questions, feel free to contact us with Live Chat.

🌿 Thank you for shopping with Tropical Leaf!